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Top 5 Ways to Use Sollis Health

You don’t need to be in an emergency to come to Sollis.

When you have a medical concern, the solution isn’t always obvious. But with access to Sollis’s 24/7 concierge care, you never have to face uncertainty alone. From everyday medical concerns, to vital preventive care, to ER-level emergencies, Sollis’s expert medical teams can help you navigate any healthcare need with minimal waits and maximum comfort. 

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1. Everyday Medical Concerns

Sollis is simple: we're here for anything you’d like addressed immediately. We like to say, “if it’s important to you, it’s urgent to us.” 

Whether you have a specific concern or something just feels off and you’re not sure why, we’re here and waiting.

Members commonly come in for:

  • Cold, flu, or lingering viral symptoms

  • Sore throat, sinus pressure, and ear pain

  • Upset stomach, food poisoning, and GI discomfort

  • Lightheadedness, dehydration. and fatigue 

  • Seasonal allergies that won’t let up

  • “I just don’t feel right” symptoms that need a second set of eyes

We’ll evaluate, test if needed, treat what we can on the spot, and guide you on your next steps, often the same day, with little-to-no wait. No concern is too small.

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2. Urgent Care & ER-Level Needs

Some situations demand immediate attention, but not the chaos of a traditional ER. Members use Sollis the same way they’d use urgent care, only with calmer, faster, and personalized concierge medical attention. Sollis is uniquely equipped to handle both urgent care- and ER-level needs in a comfortable private environment.

Members commonly come in for:

  • Injuries that need stitches or advanced imaging

  • Orthopedic injuries or sudden joint pain

  • Wound care

  • Covid or flu symptoms, testing, and treatment

  • Respiratory or ENT concerns

  • Sudden or unexplained pain

If hospital care is necessary, we coordinate a seamless transfer and stay involved, so you’re never navigating it alone. Our hospital advocacy includes securing immediate admissions (rather than going through the ER), handling communication with clinical teams and coordinating your care plan, and arranging hospital VIP services.

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3. Vaccinations & Preventive Care

Sollis isn’t just reactive care for unexpected crises. We help you stay proactive, avoiding illness, preparing for travel, and getting the preventive care that leads to better overall longevity. 

Members commonly come in for:

  • Flu and COVID-19 vaccines

  • Travel-related vaccines

  • Routine adult immunizations (TDAP, shingles, pneumococcal, hepatitis B)

  • Annual check-ups and school or camp physicals (for our pediatric patients)

Availability of vaccines and boosters can vary by location, so we recommend calling your local Sollis center ahead of time to confirm what’s in stock.

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4. IV Therapy & Injections (When Medically Appropriate)

Sollis is here for you when you’re dehydrated or recovering from an illness or injury. An evaluation at your local Sollis center can help determine whether supportive treatments are appropriate.

These may include:

  • Medically indicated IV hydration

  • B12 injections

All IV treatments are provided only when medically necessary, following an evaluation by one of our ER-trained clinicians. If you’re feeling fatigued or run down, start with a visit and we’ll assess what’s best for you based on your needs and what’s included in your membership.

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5. 24/7 Virtual Care, Referrals & Care Coordination

The greatest strength of Sollis is our 24/7 availability, allowing our members to get the care they need before things escalate.

Members often reach out to ask:

  • “Should I be worried about this symptom?”

  • “Do I need to be seen today?”

  • “Can you help me find the right specialist?”

You have unlimited 24/7 access via phone, text, or email, plus help coordinating referrals and follow-up care with 2,000+ specialists, often with expedited appointments.

If navigating healthcare feels overwhelming, then it's time to call Sollis.

We're On Call for You—Anytime, Anywhere

Sollis works best when it’s part of your everyday health routine, not just a last resort. Whether you’re feeling off, need reassurance, or want help figuring out next steps, we’re here. Just call, email, or book a visit.

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