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How Sollis Makes Life Easier for Busy Families

A gentle Mother's Day reminder that you don't have to do it all alone.

Are you the family member who remembers which child is due for a booster? Who tracks down the pediatrician's after-hours line at 11 pm? Who knows the login for the patient portal? Who follows up when the specialist's office doesn't call back? Are you the scheduler, the researcher, the worrier, the coordinator? If this is you, are you exhausted? 

Caring for your family is one of the most rewarding things you'll ever do, but that doesn't change the fact that there's a lot of invisible labor keeping everyone healthy and cared for. This Mother's Day, we want to recognize that effort—and remind you that you don't have to do it alone. 

Sollis Health was designed to be a concierge safety net for exactly this kind of burden. More than exceptional urgent and emergency care, we offer real support for the ups and downs of family healthcare. When you're a member, there's less friction, less uncertainty, and less time spent on hold. In return, you get to enjoy your loved ones more while experiencing true peace of mind (which, it turns out, has health benefits of its own).

 

What "always on" actually means

The Sollis promise is 24/7, whole-family concierge medicine. But what does that actually look like on a Tuesday night when your child has a fever and your own back has been bothering you for three weeks and you haven't had time to deal with either? Here's what it means in practice.

24/7 virtual care: Skip the late-night Google spiral. Call or text with an ER-trained clinician any time — nights, weekends, holidays — and get a real answer from a real doctor instead of a list of alarming search results.

Unlimited in-person appointments: No rationing care. No wondering whether something is "worth" going in for. Sollis members are seen for everyday needs and genuine emergencies alike, with same-day availability as the default.

Family appointments & house calls: Coordinate one visit for multiple family members instead of managing five separate appointments across five separate weeks. House calls are available for those times when getting everyone out the door simply isn't happening.

After-hours imaging & labs: On-site diagnostics mean answers the same day — not a referral to an imaging center, not a three-week wait. When a child is sick on a Friday, you find out what's wrong on Friday.

Care navigation & aftercare: Someone else holds the thread. Specialist referrals, follow-up calls, medical record transfers, travel health support — the Care Navigation Team manages the logistics so you don't have to track every moving piece.

House calls are available for an additional fee for Signature members. For families managing multiple children, recovering members, or anyone for whom getting to a center is its own ordeal, this is often the feature that changes everything.

 

Your health matters too — mind and body

Here's something that doesn't get said enough: the person managing everyone else's health is often the last one to take care of their own. There's always something more pressing, someone else who needs the appointment more, a reason to wait a little longer. And in the meantime, the weight accumulates — quietly, physically.

The connection between stress, mental load, and physical health is well-documented. Chronic worry doesn't just exhaust you — it shows up in your body. Poor sleep. Shifts in mood that feel just slightly off. A stomach that never quite settles. These symptoms can go unaddressed for years, quietly treated as the cost of being the one who holds it all together. They are not. They are worth investigating, and Sollis is built to do exactly that.

WHAT SOLLIS INVESTIGATES — AND TREATS

Insomnia & fatigue: Sleep and energy problems deserve a real clinical investigation — not a shrug and a referral to sleep hygiene tips. Sollis clinicians approach these symptoms with a full physical evaluation, advanced labs, and imaging to find the actual cause.

Mood changes & anxiety: When the mental weight becomes more than situational stress, Sollis offers 3x-faster referrals to leading psychiatrists and mental health experts. The wait for mental healthcare shouldn't be another thing to worry about.

Gastrointestinal issues: Stress and anxiety can manifest as GI symptoms — but Sollis doesn't simply assume that's the explanation. On-site PCR testing rules out viral, bacterial, or parasitic infections so you get a real answer, not a working assumption.

"The mind and body are deeply connected. No matter what symptoms are troubling them, our members uncover the root cause with Sollis's exceptional concierge care."

WHEN YOU HAVE HEALTH ANXIETY, SOLLIS TAKES OVER

For many people, the stress of navigating the healthcare system is itself a source of anxiety. The uncertainty about whether a symptom is serious. The friction of getting an appointment. The confusion about what to do next. Sollis is designed to remove exactly that friction — at every step.

Nervous about a symptom?: Call or text with an emergency-trained clinician 24/7. No waiting room. No wondering whether it's "bad enough" to call. You get a clinician, not a nurse line reading from a script.

Stressed by scheduling?: Unlimited same-day appointments mean you're never putting off care because you can't find an opening. And if getting to a center isn't possible, a house call brings care to you — for blood work, testing, and more.

Confused about next steps?: Sollis clinicians work with you to develop a plan that fits your life. When a specialist is needed, the Care Navigation Team schedules expedited appointments with the nation's top physicians — so you're never left alone in a referral maze.

The goal isn't just to treat symptoms. It's to give you back the mental bandwidth that chronic health stress quietly takes away — so you can show up for your family feeling like yourself again.

 

Exceptional care for the whole family — including the little ones

Managing your own health is one thing. Managing it alongside a child's — tracking their vaccines, fielding midnight symptoms, deciding whether a cough needs a doctor or just time — is another level entirely. One of the biggest sources of parental health anxiety isn't personal illness: it's the uncertainty and helplessness of watching a child feel unwell and not knowing what to do.

Sollis Pediatrics was built for exactly this. Primary, urgent, and emergency pediatric care all under one membership — so the person managing the family's health isn't stitching together three different providers, three different portals, and three different referral systems for their children.

PRIMARY CARE THAT DOESN'T MAKE YOU WAIT

One of the most persistent frustrations of pediatric care is time. Traditional pediatricians often have waitlists measured in weeks — for well visits, for physicals, for routine questions. Sollis Pediatrics offers unlimited same-day appointments with a concierge pediatrician, so well checks, camp and school physicals, and vaccine updates happen on your schedule. Complimentary allergy testing for members under 18 is included, removing another common referral detour that usually takes months.

URGENT AND EMERGENCY CARE, WITHOUT THE ER CHAOS

When children get sick or hurt — which they will — the traditional options tend to be a long wait at urgent care, an ER visit that may or may not be warranted, or a late-night search that ends in more anxiety than answers. Sollis Pediatrics offers a different path:

24/7 virtual care: For midnight health scares, reach an ER-trained clinician before deciding whether to leave the house. Not a chatbot. Not a nurse line. A clinician who can actually assess the situation.

Rapid in-person diagnosis: From the common cold to GI infections, broken bones, and allergic reactions — Sollis diagnoses and treats on-site, with labs, imaging, and testing for strep, flu, COVID, and more available immediately.

ER avoidance, 99% of the time: Sollis is equipped to handle what would otherwise send a family to the emergency room — without the stress, the waiting, and the exposure that comes with it.

VIP hospital advocacy: On the rare occasions when hospitalization is needed, Sollis advocates for your child's needs and ensures a seamless care transition — so you're not navigating the hospital alone.

A PEDIATRICIAN WHO KNOWS YOUR CHILD BY NAME

Dr. Tiffany Fischman, Concierge Pediatrician
Dr. Fischman brings over a decade of experience from top academic and community pediatric programs — including Children's Hospital of Los Angeles and an instructor role at Harvard Medical School. At Sollis, she builds a personalized panel of patients she knows deeply, without having to pull up a chart to remember who they are. That's a different kind of pediatric care than most families have ever had access to.

CONNECTED CARE ACROSS THE WHOLE FAMILY

Sollis Pediatrics doesn't operate in a silo. It works alongside your child's other providers, coordinating care and advocating for the best possible outcomes across every touchpoint. When specialist care is needed, expedited referrals mean families aren't left waiting months for answers or managing the logistics of a referral themselves.

For the parent who has spent years being the connective tissue of their family's healthcare — the one who tracks everything, follows up on everything, remembers everything — Sollis offers something genuinely rare: a team that holds the whole picture alongside you.

With Sollis, the mental load of family healthcare doesn't disappear — but it stops being something you carry alone. There's a team behind you, and they're always on.

 

A note for Mother's Day

If you're the person in your family who manages all of this — who has spent years making sure everyone else gets the care they need, often at the expense of your own — this is for you.

The best gift isn't another thing to manage. It's one less thing to worry about. Sollis membership means that the next time there's a midnight fever, an injury that might need imaging, a symptom that's been quietly concerning you for months, or a child who needs to be seen on a Saturday — there's someone ready to help. Not a hold queue. Not a referral. A team.

Whether you're joining for yourself, for your family, or considering gifting a membership to someone who deserves to feel supported — we'd love to welcome you.

This Mother's Day, give the gift of one less worry.

Exceptional concierge care for you and your whole family, whenever you need it.

Join today  ·  Give the gift of Sollis